Orders and Returns

We Proudly Accept:

Secure Online Ordering

American Emergency Kits provides secure online shopping. We use Secure Sockets Layer (SSL) technology that provides you with the safest, most secure shopping online experience possible. SSL technology enables encryption (scrambling) of sensitive customer information, including passwords and credit card numbers, during your online transactions. The checkout on our site is secured with SSL technology so your personal information stays safe and out of malicious hands.

Returns & Refunds 

At American Emergency Kits we are committed to customer satisfaction and we realize that our success depends on a satisfied customer base. That's why we offer our 30-day return policy. Try our products for a full 30-days. If you are not happy or there is a problem please contact us to arrange a replacement or refund. We will make every to exceed your expectations.

You can request a return authorization (RMA) from us by emailing info@americanemergencykits.com. In the email describe the issue or problem, include your order number and let us know if you want the product fixed, replaced or if you would prefer a refund.

Many of our products offer manufacture warranties in excess of 90 days. Please see the following warranty, return policy and tech support information by product line.

If you have a problem with a product that was purchased more than 30-days ago, please contact us at info@americanemergencykits.com. In the email describe the issue or problem and include your order number or call us toll-free 888-337-2121 


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